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TRAINING COURSE CATALOG

An ever-growing library of relevant training courses

Award-winning training content collections for your employees, customers, and partners across the globe. Our collections include thousands of courses professionally created for a more productive workplace.

Re-skill, upskill, or fill worker skill gaps and minimize risk with compliance training. Support retention and career mobility and best of all, create a positive culture.

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Products

Use Cases

Competencies

Skills

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Duration

executing a product plan

Product: Execution Plan

This course will cover the key learning objectives from the Product arm of the Revenue Enablement suite of courses. It will provide scenario-based assessments of some of the main product concepts and functions.
product launch

Product: Product Launch

This course will look at what a product launch is, who’s involved, why it’s important, the stages of a launch, and tips on making it successful.
product design and development

Product: Product Design and Development

This course will examine what the design and development phases involve, the difference between them, how they relate to other departments, the differences between digital and physical design and development, and the processes involved. 
product roadmap and business plan

Product: Business Plan and Roadmap

So, you’ve identified a problem, done some preliminary research, and prepared a product brief. Now it’s time to create a comprehensive business plan. And if that’s successful, put the product on your product roadmap.
product research

Product: Product Research

You’ve had a great product idea! Now what? Don’t waste precious time and money pursuing a product that no one wants or needs. It’s time to do the research and prepare a product brief.
identifying the problem

Product: Identifying the Problem

Problems, problems, everywhere but which ones should you solve? Those that customers and the market are willing to pay for. Make better product decisions with this course.
product overview

Product: Product Overview

Product Teams are responsible for understanding customer needs and pain points and, ultimately, delivering products that people want and are willing to pay for. Get to know the Product Team and their typical responsibilities with this overview course. 
executing a cx plan

CX: Execution Plan

This course will cover the key learning objectives from the CX arm of the Revenue Enablement suite of courses. It will provide scenario-based assessments of some of the main CX concepts and functions. 
professional services

CX: Professional Services

This course will explore what Professional Services is, why it’s important, what they do, and how to do it well. 
customer upselling and renewals

CX: Upselling and Renewals

This course will examine what upselling and renewals are, where they sit within the revenue enablement journey, how to carry them out effectively, and their impact on the bottom line.
customer tech support

CX: Tech Support

This course will look at what Tech Support actually means, who and what it involves, why it’s important, and ways to do it.
customer success course

CX: Customer Success

This course will look at what Customer Success (CS) is, what they do, why it’s necessary, and some best practice tips.
customer feedback and analysis course

CX: Feedback and Analysis

This course will look at what feedback and analysis are in a CX context, why they’re important, the ways of gathering and measuring feedback, and what to do with the data.
customer journey mapping course

CX: Journey Mapping

This course will provide an overview of what journey mapping is, why it’s useful, who’s involved, and how it’s done.
CX overview course

CX: CX Overview

This course will explore what CX actually is, why we need it, some of the key roles and activities, and how it interacts with other departments.
executing a sales plan

Sales: Execution Plan

This course invites the learner to implement the knowledge and best practice skills gained from taking the courses within the Revenue Enablement suite's Sales channel in a scenario-based assessment.
sales champions

Sales: Champion

In this course we are going to put sales champions under the spotlight. We’ll explore what they are, why they are so important, and give you some best practice advice to help you identify and leverage their power in your sales process.
value selling

Sales: Value Selling

Prospects know what your product can do; value selling helps them understand how it will benefit them. This course explores how a value selling sales approach can contribute to the success of your entire sales process.
sales KPIs

Sales: Sales KPI’s

This course explores what sales KPIs are, how they are used, who is involved and how they are instrumental in a successful revenue enablement strategy.
sales systems

Sales: Sales Systems

This course explores the critical role effective sales systems have in the success of organizations and how they contribute to revenue enablement strategies.
sales processes

Sales: Sales Processes

This course will look at what sales processes are, why they’re important, and some of the major sales processes, including when and how to use them.
sales motions

Sales: Sales Motions

This course will examine what sales motions are, the different types, how they interrelate, and key considerations when you’re involved in them.
sales accepted leads

Sales: Sales Accepted Lead

This course will examine what Sales Accepted Leads are, why they’re important, how they interrelate with other leads, best practice tips, and next steps. 
sales discovery calls

Sales: Discovery

In this course, we are going to explore the process of discovery and how this stage of the sales cycle lays the foundations for a series of productive, meaningful interactions that will impact revenue enablement.
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