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eLearning Blog

Dr. Jill Stefaniak
Dr. Jill Stefaniak
Chief Learning Officer

Dr. Jill Stefaniak is a Chief Learning Officer at Litmos. Her interests focus on the professional development of L&D professionals and instructional design decision-making. She also serves as an Associate Professor in the Learning, Design, and Technology program at the University of Georgia. This content represents the opinions of Jill Stefaniak. It carries no endorsement of the University of Georgia.

May 5, 2025 | Articles, L&D

​​​Coaching vs. Managing in L&D​​​

​​​​Defining Management in L&D​​​​​ ​​Management in L&D is often characterized by control, coordination, and accountability. Managers typically operate within a defined scope, overseeing the delivery of training programs, tracking participation and completion rates, and ensuring ​alignment ​​with organizational learning goals. They set timelines, evaluate training outcomes through metrics, and often... more

Coaching versus managing learners
Apr 21, 2025 | Articles

Using Learning Analytics to Drive Better L&D Outcomes

L&D professionals are increasingly expected to demonstrate the effectiveness of training initiatives and show how learning contributes to broader organizational goals. One of the most effective ways to meet these expectations is through the use of learning analytics. Learning analytics is the process of collecting, analyzing, and using data to... more

analytics for learning and development growth
Apr 7, 2025 | Articles

Using Empathy to Build Better Feedback Mechanisms Into L&D

Feedback is a crucial element in fostering employee growth and performance improvement in workplace learning. Yet, too often, feedback mechanisms are transactional, rigid, infrequent, or even anxiety-inducing, limiting their effectiveness. Empathy, when integrated into feedback processes, transforms them into powerful tools for engagement, motivation, and meaningful learning. By adopting an... more

Two employees discussing feedback in front of a laptop.
Mar 24, 2025 | Articles, Employee Training

Using Empathetic Design to Personalize Learning Experiences

L&D professionals are under increasing pressure to create training programs that not only engage employees but also drive meaningful skill development. Traditional, one-size-fits-all training often falls short in addressing diverse learner needs, making it essential to design learning experiences that are more personal, relevant, and effective. This is where empathetic... more

Mar 10, 2025 | Articles, Employee Experience, Learning Engagement

Empathy in L&D: Using Empathy to Improve Learning Outcomes

In workplace L&D, success hinges not just on the content delivered but also on how it is received. Traditional training approaches often focus on instructional strategies and learning metrics, but there is a growing recognition that empathy plays a crucial role in the learning process. When L&D professionals lead with... more

L&D leading with empathy
Feb 18, 2025 | Articles, Employee Training, Learning Engagement

How L&D Professionals Can Combat Learning Fatigue in the Workplace

In today’s fast-paced workplace, employees are often expected to engage with training and professional development opportunities continuously. While these initiatives are essential for employee growth and organizational success, they can sometimes overwhelm employees, leading to burnout. L&D professionals play an important role in preventing burnout by fostering a supportive, and... more

Feb 4, 2025 | Articles, Onboarding

Beyond Week One: How Onboarding in Phases Supports Employee Growth Over Time

For many organizations, onboarding is a fast-paced process crammed into a new hire’s first week. While an initial intensive approach may seem efficient, it often results in information overload, diminished retention, and an underwhelming employee experience. L&D and HR professionals play a critical role in designing onboarding programs that not... more

Onboarding in Phases Supports Employee Growth Over Time
Dec 19, 2024 | Articles, Course Design, Instructional Design

Managing Cognitive Load During Employee Onboarding

Onboarding is a critical process that shapes an employee’s initial experience with a company. For HR and L&D professionals, ensuring a smooth employee onboarding process is not just about compliance. It’s about facilitating learning, fostering engagement, and setting the foundation for long-term success. The complexity of onboarding can overwhelm new... more

Young African American employee with a headset, concentrating on a laptop in a busy open office environment.
Dec 10, 2024 | AI, Articles

How AI Can Support Self-Directed Learning in the Workplace

Self-directed learning is an instructional approach in which individuals take the initiative to assess their learning needs, set goals, identify resources, and evaluate outcomes. It shifts the responsibility for learning from external trainers to the individual, enabling personalized and flexible skill acquisition. Learners who participate in self-directed learning become increasingly... more

self-directed learning with AI
Nov 18, 2024 | Articles, Course Design, Employee Training, Instructional Design

How L&D Can Use Mental Models to Support Workplace Learning

Mental models are invaluable tools for helping learners make sense of complex information, solve problems effectively, and retain knowledge over time. Mental models are simplified representations of the world that people use to interpret data, make decisions, and guide behavior. For L&D professionals, understanding how to design for mental model... more

mental models for learning design
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